Building a meaningful and trusted brand should be a prime ambition for any business, whether that’s a retail or eCommerce or a tech company. An excellent reputation is a powerful strength in overcoming any objections a potential customer has. And it also helps get things smoother over the occasional difficulties and failures that are unnoticeable in a business. A good brand is the result of all the quality service and careful marketing with a better branding strategy behind that. But there is no reason to leave it like that and not boosting the brand up and enjoy the benefits of that early. Here are (numbers) ways to boost your brand in this competitive edge in some inexpensive ways.
Show your brand uniqueness
As online businesses are increasing day by day, if you want to stand out from the crowd, then you’ve to come up with something unique. Do proper research on your competitors and figure out what they are doing and if there is anything you can do differently. It may be a small selling point such as free shipping or bundling some products with a low price point, finding a point of differentiation and promoting that is essential to forming a solid brand. After seeing the point where and come up with the idea you’ve to integrate and promote that with your marketing campaigns as much as you can reasonably.
Create Consistency
A meaningful brand is a powerful brand. And it requires a consistent experience across all the channels. Review your all the channels and make sure you’re using your brand message and voice to make its consistency, whether it’s your business card, flyers or your google ads, make it consistent. It may happen that your different campaigns targeting different demographics but that message and identity should overlap in some points, reinforce that rather than blurring your brand experience.
Focus on End-User Experience
No matter how great is your product is, customers don’t give a rat ass to that, there are too many choices in front of them nowadays. If your customers have a lousy User Experience on site and any portion, your eCommerce brand will suffer badly. Make a plan to review all your end-user-facing activities periodically. Think about how you can best serve them, how you can make every customer feel more valued and satisfied. This will build a loyal customer base, which will help you to scale your business rapidly.
Ask for feedback and use that as testimonials
To get honest feedback on your brand from a customer point of view, you’ve to ask them directly. Even most experienced branding and marketing experts also feel difficulties to figure this out, so that’s the most comprehensive way to get honest feedback. If you’re taking care of your customers with a great user experience from the top to bottom, you’ll listen to great things about your brand. It won’t show anything cautiously, but it will show that you care about your customers, and that’s the thing which will position you as a trusted brand in the industry. It’s a good idea to do this on an ongoing basis. Maybe you can set up an email campaign to them who recently purchased your product with a short survey or a general set questions. Keep in mind you’ve to keep it at a manageable level so that you could interact appropriately with each and every customer, take action if they offer anything reasonable.
If your feedbacks gathering exercise turns up some real gems and satisfies your customers, ask them if you can use their words as a testimonial. If you’ll able to collect real & honest feedbacks that will enable two significant things. Publishing those will make better social proof, which will help you retain more customers. It may also prompt the testimonial provider to become a brand advocate for your brand who will say about your brand to his/her friends and family. This way, you’ll generate more user-generated content and better brand existence in a particular niche or industry.
Give something back which is loaded of values
There are too many ways to give back to the customer base and build a community. And you’ve to find a way to give something valuable back to your community. Whether this is by sponsoring an event or giving them free shipping on specific order value. This will provide you with the immediate benefit of boosting your brand recognition within your industry.
Leverage your about us page
Most of the website has an “about us” page, but most of them ignoring the power of this page. This is one of the pages where you have the chance to directly provide a vision of what your brand is all about, so leverage the page as far as you can. Use your about us page to give a compelling story which relatable to your brand, it’s vision, and reinforce the aspects of your business which set you apart from the crowd. You should turn this into a one-stop place where people can find out more about your brand and operation.
A powerful brand will be a significant side effect of providing a high-quality service over the year for a reputable business. Consider these tips to boost up your brand awareness and make a meaningful brand for your business. Your brand won’t be in a good position overnight, but putting all the effort into your hustle will gradually build a better brand and help you to get your name out.